Senior Program Manager I, User Voice, gTech
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in program or project management.
- Experience with user feedback
- Experience with user experience process improvement
Preferred qualifications:
- 10 years of experience delivering complex, cross-functional technical projects and programs with multiple stakeholders in a fast-paced environment.
- 8 years of experience managing cross-functional or cross-team projects.
- Experience designing and implementing scalable processes and driving organizational improvements.
- Experience influencing and aligning senior leadership and stakeholders.
- Familiarity with project/portfolio management tools and processes.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
As a Senior PgM on the gUP TSI team, you will own and drive the delivery for the entire User Voice portfolio. You will be the central point of execution governance, risk management, and development process continuity across the large product portfolio. You will manage the portfolio of complex, interconnected programs, from conceptualization and planning through execution, landing, and iteration.
You will be responsible for the overall health and delivery of the User Voice ecosystem, driving development best practices, fostering consistent structure, and communicating the portfolio's status to gUP leadership.
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).
The US base salary range for this full-time position is $174,000-$258,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Define, own, and drive the planning, execution and governance for large-scale, complex, ambiguous programs critical to gUP.
- Lead the execution and delivery of a portfolio of complex, interconnected programs, from conceptualization through landing, ensuring impactful and timely outcomes across User Voice initiatives.
- Influence and align product leadership and key stakeholders across gUP and partner organizations on program vision, priorities, resource allocation.
- Identify opportunities and lead initiatives to establish systems to identify improvements and drive future improved business processes, products, or services on an ongoing basis, through measurement of performance, progress, and success metrics.
- Establish and track key metrics to measure the effectiveness and impact of the User Voice portfolio. Communicate progress and results to leadership.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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