People Experience Excellence Global Process Owner Specialist
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in program or project management, or managing cross-functional or cross-team projects.
- 7 years of experience in people operations.
Preferred qualifications:
- Experience in managing large-scale transformation projects.
- Experience in benefits programs and relevant process and system design for program implementation.
- Experience developing and maintaining reliable process documentation.
About the job
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field. You’ll play an essential role advancing a more diverse, accessible, equitable, and inclusive Google through our hiring, promotion, retention, and inclusion practices.Responsibilities
- Serve as a process designer for our hire to retire portfolio of activities and projects.
- Design process and program improvements to address business needs and improve efficiency and customer satisfaction. Design and plan the roll-out of service changes.
- Develop subject matter expertise on the global operations within a variety of service areas, to facilitate meaningful and effective partner discussions.
- Work closely with regional delivery teams to develop and maintain resource documentation, including process mapping, training materials and knowledge management with a consideration for global needs.
- Advise partners on risks, dependencies, timing, or technology considerations supporting a multi-year service roadmap.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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