Technical Account Manager, Google Public Sector
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Minimum qualifications:
- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 5 years of experience in a customer-facing role, working with stakeholders, driving customer technical implementations or transformation programs.
Preferred qualifications:
- Certification in Cloud Architecture.
- Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
- Experience in application or workload migration to public cloud providers.
- Knowledge of IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
- Active U.S. government security clearance (Secret or Top Secret) preferred.
About the job
In this role, you will be the bridge between Google technology and the critical missions of government and education. You will design solutions and resolve tests. You will be a part of a team that's not just brilliant, but committed to public service.Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Responsibilities
- Forge relationships with public sector clients, acting as their trusted technical advisor. Conduct regular reviews, aligning Google solutions with mission goals.
- Design identity and access strategies, provide expert Google Cloud Platform (GCP)/Workspace guidance, and recommend best practices for adoption and configuration.
- Drive subscription growth, satisfaction, and retention by developing success plans with account teams. Deliver impactful enablement sessions and training.
- Resolve technical tests through internal team coordination, acting as a critical escalation point.
- Share product insights, industry trends, and best practices. Influence product development by representing customer needs. Contribute to technical documentation and training.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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