Solutions Consultant II, gTech
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- Experience in a project/program management, consulting, or client facing role.
Preferred qualifications:
- 2 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
- 2 years of experience managing projects and working with analytics or SQL.
- 2 years of experience in a client-facing role.
- 2 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).
About the job
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Own project documents, take notes, meet deadlines, communicate obstacles early, manage time, and follow work plans.
- Help execute solutions, with regular support from peers/community, based on user/partner/client business objectives and technical requirements that have been previously defined, developed, and approved.
- Help identify trends of solution issues across users/partners/clients and collaborate with internal teams to mitigate risks in the future with minimal guidance.
- Support defining of long-term solution strategies in collaboration with cross-functional teams and influence the direction and priority of technical product features and/or the solution with some guidance.
- Support collaboration with manager-level stakeholders to troubleshoot the most optimal solutions and enhance offerings with some guidance.
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