Sales Manager, Google Customer Solutions
- linkCopy link
- emailEmail a friend
Google welcomes people with disabilities.
Minimum qualifications:
- Bachelor's degree in Business, related field or equivalent practical experience.
- 11 years of industry experience in advertising, consultative sales, or business development, or 8 years of experience with an advanced degree.
- Ability to communicate in English and Mandarin fluently to manage the client relationships in the area.
Preferred qualifications:
- Experience in People management.
- Experience in managing performing teams identify, attract and develop diverse, talented people, and create a positive, inclusive team culture.
- Ability to be Independent, takes initiative who thrives on immersion in a rapidly changing environment, with problem-solving skills.
- Ability to own sales team operations portfolio management, team building, KPI measurement, execution. Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, competitive selling.
- Passion for selling with a drive to innovate. Excellent communication skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.
Responsibilities
- Recruit, retain, motivate and develop a client-facing and performing sales team.
- Deliver against ambitious business product targets, grow engagement and client satisfaction for a portfolio of small businesses in an assigned market.
- Analyze data, trends, and client performance with your teams to develop plans for customers while tracking activity and provide detailed data analysis weekly, driving consistent CRM tracking.
- Model and coach sales behaviors including C-level engagement, effective questioning, objection handling, and selling.
- Ensure team readiness to deliver advertising solutions and create a culture of sales innovation and advertiser success on the team.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.