Customer Solutions Engineer, gTech Ads
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Minimum qualifications:
- Bachelor’s degree in Computer Science or equivalent practical experience.
- 3 years of experience working with web technologies (e.g., HTML, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Experience working with and managing internal and external partners/customers.
- Familiarity and experience with the ad serving industry and Internet technologies, data integration projects, and cloud technologies.
- Familiarity with Python, SQL and Unix/Linux operating systems/commands.
- Demonstrated ability to adapt your message to the technical level of the audience and comfort presenting technical materials to groups of any size and background.
- Excellent problem-solving, analytical, and troubleshooting skills.
- Excellent project management skills and attention to detail.
About the job
Customer Solutions Engineers (CSEs) are client-facing engineers who deliver custom solutions and technical consulting to Google's biggest and more complex advertisers, advertising agencies, and other partners.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Partner with Google sales teams, internal stakeholders and clients to identify business opportunities that can be solved with technology.
- Collect requirements, provide guidance and best practices to apply ad products and technologies to achieve advertisers' business goals.
- Identify and solve client problems proactively and creatively through effective project management and consultation on technical setup.
- Propose, architect, design and present prototypes, demos and proofs-of-concept to a wide variety of audiences, from engineers to marketing professionals using Google’s suite of products such as Google Ads, Google Marketing platform, and Google Cloud Platform.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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