Data Insights Analyst, Trust and Safety Compute
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in data analytics, Trust and Safety, policy, cybersecurity, in building scaled operations or operations management
Preferred qualifications:
- Experience with machine learning.
- Experience in SQL, building dashboards, data collection/transformation, visualization/dashboards, or in a scripting/programming language (e.g., Python).
- Experience with large datasets and Python libraries like Numpy, Scikit and Pandas for data exploration and visualization.
- Knowledge of Android security, app development and review workflows.
- Excellent written and verbal communication and presentation skills, with the ability to influence cross-functionally at various levels.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
In this role, you will drive strategic decision-making through in-depth data analysis, delivering actionable insights and recommendations with minimal supervision. You will apply your investigative expertise to uncover abuse patterns, analyze feature importance in decision-making models, and drive cross-functional initiatives to keep users safe on our platforms. You will discover anomalies, identify abuse patterns, and uncover product vulnerabilities. You will approach each data source with healthy skepticism, assessing its reliability before applying critical thinking to extract insightful recommendations. You will be the trusted authority and subject matter expert, cultivating in-depth knowledge within the designated areas of expertise. You will be the point of contact for insights and guidance on complex issues. You will develop and implement processes that proactively combat abuse.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Build and maintain analysis pipelines to provide scalable insights for risk monitoring and decision-making. Work with large, diverse datasets from the Play Store ecosystem.
- Collaborate with cross-functional teams (e.g., Engineering, Policy, Legal, Operations) to enhance Play Store safety and user trust.
- Generate regular reports on key risk metrics, trends, and prepare and deliver concise presentations on health of operation, analysis findings, and recommendations to stakeholders at all levels.
- Design and implement automated and standardized analysis tools and dashboards using looker, empowering users to uncover business opportunities and make informed decisions.
- Investigate the root causes of business problems, providing solutions that go beyond superficial observations.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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