Apps Solutions Architect, gTech Ads Large Cutomer Sales
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in technical consulting and project management in a customer-facing role.
- 2 years of experience with Google Ads, Google Analytics, Firebase, and Google Tag manager.
- Ability to communicate in English and Hebrew fluently to support client relationship management in this region.
Preferred qualifications:
- Experience working in the digital advertising industry, and familiarity with the Apps media ecosystem (attribution solutions, Ad Networks).
- Knowledge of mobile app development on Android or iOS development and using IDEs.
- Ability to handle ambiguity, solve complex problems and scale effectively across a large organization and highly distributed team.
- Excellent communication skills with a proven ability to adapt your message to both technical and business audiences.
About the job
gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.
gTech Ads Large Customer Sales (LCS) Tech team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to advertisers and publisher customers.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Be a trusted advisor to Google’s Ads clients by understanding how Apps solutions can address their business issues, by acting as a collaborative and inclusive thought partner, architecting solutions and services plans to accomplish their goals, and effectively delivering on complex, technical, global projects.
- Discover customer needs by understanding clients annual and quarterly issues/goals in collaboration with sales, assessing and prioritizing where gTech Ads can add value and drive uplift, and securing senior client buy-in.
- Participate in ideation and design of a joint services plan by aligning solutions to client focus areas. Unlock new opportunities for growth by scoping projects.
- Deliver services and solutions working closely with other gTech Ads execution teams in region and media solutions.
- Conduct regular debriefs with clients and sales, gathering insights on clients business objectives.
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