Policy Enforcement Manager, Harmful and Dangerous
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in content policy, anti-abuse and reviewing online content.
- Experience working with international issues across multiple geographies, including freedom of expression, child safety or online controversial content.
Preferred qualifications:
- 2 years of experience with SQL and spreadsheet softwares and using data to drive strategy and business action.
- Experience with identifying abuse trends or working in news or policy.
- Experience in project management on cross-functional projects.
- Excellent organizational, people management, and project management skills, with excellent attention to detail.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
As a Policy Enforcement Manager on the Harmful & Dangerous team, you will be responsible for working with a global team from policy, enforcement, product, engineering, tooling, and legal to prevent violative content from appearing on the platform. You'll evaluate abuse trends and develop creative solutions to address detection gaps, quality workflows, and processes. You'll also review decisions about the appropriateness of different content.
You will be a key contributor to the efforts to reduce harmful content on YouTube. You will be part of a team that oversees emerging threats to the YouTube platform and user base. These threats include financial scams (including crypto), firearms, drugs, gambling and illegal sales of goods.
In this role, you will review graphic, controversial, and offensive content in line with YouTube’s community guidelines.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
The US base salary range for this full-time position is $108,000-$158,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Research and stay up-to-date on key trends and suspicious patterns of abuse across the team’s policy areas.
- Oversee enforcement quality across team policy areas, including calibrations with vendor teams.
- Manage policy escalations from start to finish, driving consensus across all stakeholders. Develop post-mortems and implementations of preventative solutions, including working on tools engineering.
- Utilize statistical methods to analyze large data sets to gain insights into the impact of abuse on the YouTube ecosystem.
- Analyze, identify, prioritize, and deliver operational improvement opportunities. Identify, articulate, and quantify impact of required tool changes to deliver on these opportunities.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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