Technical Program Manager, Data Analytics, Global Network Operations
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Minimum qualifications:
- Bachelor's degree in a technical field, or equivalent practical experience.
- 2 years of experience in program management.
- Experience managing programs involving reporting, dashbaoards, or data visualization.
- Experience working with datasets with SQL and Python.
Preferred qualifications:
- 2 years of experience managing cross-functional or cross-team projects.
- Experience managing programs related to worldwide optical and IP network operations.
- Experience with reporting (e.g., dashboards), process analysis, and process improvement for human and automated processes.
- Experience with networks and associated metrics (e.g., traffic, capacity).
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
From telemetry and topology, to risk and operations, Global Network Operations (GNO) relies on multiple large datasets. As a Technical Program Manager for Data Analytics, you'll help ensure all operational network teams have access to reliable, trustworthy, and transparent data for day to day operations.
Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.
The US base salary range for this full-time position is $122,000-$178,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Develop accurate and efficient queries and lead the production of reliable metrics to monitor network performance, growth and challenges (such as repairs, OMGs, complex network issues), analyze trade-offs and communicate insights to leadership.
- Drive innovative solutions to achieve sublinear network growth and increase operational efficiency year over year.
- Leverage domain expertise in Network Operations to identify system gaps and opportunities for improvement, and implement scalable and elegant ways to address quality issues and ensure metrics alignment across teams.
- Support internal teams in Global Network Operations with data science programs, from ideation, to data collection, hypothesis testing, evaluation and ensure reliable data pipelines run smoothly.
- Ensure all operational network teams have access to reliable, trustworthy, transparent data for day to day operations.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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