Growth Manager, Google Customer Solutions (English, Spanish)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of advertising, consultative sales, business development, online media environment, or marketing role.
- Ability to communicate in English and Spanish fluently to engage with local stakeholders in this region.
Preferred qualifications:
- Experience working with customers and building relationships with executive-level stakeholders.
- Experience in mobile, apps, and digital advertising.
- Experience in analyzing data and producing apt conclusions.
- Experience in managing customer objections and providing strategic recommendations.
- Ability to meet and exceed business goals.
- Excellent collaboration and communication skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
In this role, you will be part of a team dedicated to help mobile-first companies grow their business using Google products and services. You will advise a portfolio of customers on marketing strategies utilizing all of Google’s marketing products to help them achieve their business goals. You will be responsible for driving business and Year-over-Year (YoY) growth objectives for the team, while ensuring Google's clients are consistently gaining value from their investments in Google's products.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Build and manage relationships with clients, and develop an understanding of their business challenges, marketing objectives, and success metrics.
- Work and cooperate with internal and external stakeholders to ensure workflows and projects are completed on time with high standards.
- Achieve business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet their marketing objectives.
- Develop data-driven analysis and consultative recommendations that align with customer goals, and help high-impact opportunities with clear recommendations to present to the customers.
- Build knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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