Technical Writer, Business Application Platform, Information Experience
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience creating technical content for a technical audience.
- 2 years of experience with HTML or Markdown.
Preferred qualifications:
- Experience with API management.
- Experience with business application, process, or data integration.
- Experience planning, writing, and supporting documentation projects for products.
- Experience with programming.
- Ability to write across a spectrum of content types including conceptual, task, or user-journey oriented, troubleshooting, and reference.
About the job
Technical writers plan, create, and maintain educational content as an integral part of the engineering or user experience. The content is often in the form of documentation, but may also be UI text, sample code, videos, or other educational material. Regardless of the content medium, technical writers are distinguished by their abilities to explain complex topics in a way that’s useful to their audience.
As a Technical Writer, you will play a key role in helping shape the information experience for products and customers.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Plan, develop, publish, and maintain documentation and other content offerings for Google Cloud products such as Application Integration, Integration Connectors, and Apigee.
- Develop empathy for customers and build knowledge of their workflows, needs, and challenges to help create content that integrates well with their existing processes.
- Craft content by translating user needs into written documentation, and through alternative content forms such as video, interactive tutorials, and community interactions.
- Own product area, drive valuable collaborations across cross-functional teams, and build relationships to achieve shared goals.
- Thrive in a fast paced environment.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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