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Global Head, Copyright Operations, YouTube

YouTubeSan Bruno, CA, USA

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 13 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
  • 8 years of experience managing projects and defining project scope, goals, and deliverables.
  • 4 years of experience in people management.

Preferred qualifications:

  • Master's degree.
  • 8 years of experience with one or more of the following languages: SQL, R, Python, C++.
  • 8 years of experience with machine learning systems.
  • Excellent written and verbal communication skills.

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

As Head of the Copyright Operations team, you will lead an interdisciplinary team of copyright experts, operations specialists, program managers, and data analysts to meet challenges and protect YouTube’s safe harbor from copyright infringement liability, while defending our creators’ freedom of expression. You will lead the team in enhancing efficiency and accuracy of copyright removal and reinstatement request managing, resolve unique legal challenges at the cutting edge of internet and copyright law, scale and streamline complex workflows, and support and educate internal stakeholders.

This role may require occasional on-call work on weekends on a rotational basis.
At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

The US base salary range for this full-time position is $206,000-$289,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage the team’s operating of copyright takedown requests, counter notifications, and other related legal requests, ensuring accuracy, timeliness, and efficiency at multiple levels of complexity and scale.
  • Manage the team’s strategy in training and support critical review teams. Drive process improvements to scale these operations and enhance operational quality.
  • Lead the team to internal and external customer inquiries regarding YouTube's copyright takedown processes, including those from executive stakeholders. Ensure expert explanatory and educational messaging on cases tailored to the specific end user.
  • Represent the team in front of cross-functional partners as well as stakeholders across the organization, managing communications, priorities, and timelines.
  • Evaluate complex legal cases (e.g., involving copyrightability precedents or exceptions to copyright, making recommendations to counsel where appropriate.)

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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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