Senior UX Researcher, Google Labs
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Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Los Angeles, CA, USA; Mountain View, CA, USA; New York, NY, USA.
Minimum qualifications:
- Bachelor's degree in Computer Science, Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science or a related field, or equivalent practical experience.
- 6 years of experience in an applied research (e.g., product or academic), or a related field.
- 2 years of experience with product strategy.
- 1 year of experience with Artificial Intelligence and Machine Learning technologies.
- Experience with research design with utilizing methods including interviews, concept research, usability studies, and surveys.
Preferred qualifications:
- Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or a related field.
- 5 years of experience in conducting User Experience (UX) research on products with executive leadership (e.g., Director and above).
- 2 years of experience in leveraging qualitative and quantitative research methods and analysis techniques.
- 1 year of experience with working in a start-up environment.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools. Labs is a group focused on incubating early-stage efforts in support of Google’s mission to organize the world’s information and make it universally accessible and useful. Our team exists to help discover and create new ways to advance our core products through exploration and the application of new technologies. We work to build new solutions that have the potential to transform how users interact with Google. Our goal is to drive innovation by developing new Google products and capabilities that deliver significant impact over longer timeframes.
Responsibilities
- Partner with the Media leads, Product Manager (PM), User Experience (UX), and Engineers across the product lifecycle.
- Design, lead and execute research studies in collaboration with other UX researchers.
- Be up to date with Artificial Intelligence (AI) products through daily tool use and experimentation. Cultivate an informed Point of View (POV) on how technical capability will line up with user needs.
- Provide insights that influence product strategy.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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