Digital Strategist, Google Customer Solutions, gReach Program for People with Disabilities
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in account management, sales, or marketing.
- Ability to communicate in English and Japanese fluently in order to communicate with local and regional partners, customers, and stakeholders.
Preferred qualifications:
- Experience with Google products or in digital marketing.
- Ability to take initiative to drive goals.
- Ability to resolve strategic and business problems.
- Ability to drive and implement ideas in a testing environment.
- Excellent project management, communication, problem-solving, and organizational skills.
- Passion for Internet, Google’s technology, and the business.
About the job
The gReach Program is a 12-month paid upskilling program for industry professionals with disabilities where participants will receive on-the-job-training and work on a range of projects. The goal of the gReach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals.
In this role, you will provide client service, research, and market analysis. You will anticipate how decisions are made, persistently explore and uncover the business needs of Google's clients, and understand how our range of product offerings can grow their business. Working with them, you will set the roadmap and strategy for how their advertising can reach users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Serve as a trusted advisor for customers with an internal product lens and external industry understanding.
- Foster a customer-centric culture focused on long-term client success.
- Develop transformational opportunities and comprehensive cross-platform solutions.
- Develop high-level relationships to serve as a trusted consultant with customers to optimize and expand their advertising investment.
- Meet or exceed assigned goals consistently, while prioritizing and delivering outstanding customer experience to Google's advertisers.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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