Customer Engineer, Google for Education (Korean, English)
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience working as a pre-sales/solution engineer or similar customers and partners facing roles, including working as a member of a professional services or systems engineering team.
- Ability to communicate in Korean and English fluently, to support business operations and engage with stakeholders.
Preferred qualifications:
- Certification in Google products (e.g., Google Cloud Professional Collaboration Engineer certification or equivalent).
- Experience with managed endpoint devices (PC or mobile), and the growing ecosystem of browser-based applications and collaboration tools, in a workplace or school digital transformation projects.
- Experience in deploying Google’s Collaboration tools (e.g., Workspace, Classroom, Chromebook) in either education or enterprise setting, or equivalent experience using similar products.
- Knowledge of regional end user computing technology and education technology market needs, engaged insights and latest industry news and trends.
About the job
Our team of Customer and Partner Engineers is on the front lines of helping education institutions transform learning and corporations to redefine working environments.
Our goal is to grow the Chrome and Gemini business with our strategic Education customers and scale our technical expertise through our partner ecosystem. We aim to be the most productive computing platform for students and educators, offering seamless, secure access to learning environments on any device.
ChromeOS delivers quality computing at scale to provide universal and unfettered access to information, entertainment, and tools. Our mission is to empower anyone to create and access information freely through fast, secure, simple, and intelligent computing.
Responsibilities
- Identify educational customer business requirements, create and develop solutions (e.g., ChromeOS, Workspace for Education and Gemini) to address school infrastructure needs.
- Take responsibility for technical aspects of solutions including bid responses, product briefings, and proof-of-concept (PoC) facilitation.
- Lead technical evaluations and coordinate supporting technical resources within Google and our channel partners.
- Collect and analyze customer feedback to inform future product direction for Chrome and Education teams.
- Prepare and present demonstrations of Google products to school leadership and government agencies to persuade a technology leadership audience. Promote Google for Education’s portfolio in both customer-facing meetings and public industry events.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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