Customer Engineer, Small and Medium Businesses, Google Cloud
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Please submit your resume in English - we can only consider applications submitted in this language.
For Mexico candidates - Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mexico City, CDMX, Mexico; Bogotá, Bogota, Colombia; Santiago, Chile.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 1 year of experience as a technical sales engineer in a cloud computing environment or in a customer-facing role, including working as a member of a professional services or Systems Engineering team.
- Experience with cloud infrastructure engineering, on-premise infrastructure engineering, virtualization, or containerization platforms.
Preferred qualifications:
- Experience in one programming language and in one or more technical areas (e.g., networking, security, databases, AI/ML, IoT, etc).
- Experience with cloud architecture and one or more cloud providers.
- Understanding of common systems management concepts such as image management, patching, automated deployment, etc.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners in understanding the Google Cloud, develop creative cloud solutions and architectures to solve the business issue, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers in understanding the business and technical requirements, and present practical and useful solutions on Google Cloud.
You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Guide customers through assessments of existing legacy application environments and provide recommendations on a prioritization roadmap for infrastructure and application modernization.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution on Google Cloud.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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