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Strategic Agency Manager, Google Customer Solutions

GoogleSydney NSW, Australia

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.


Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Experience in digital marketing industry, digital advertising, business consultative, business development or partner management.
  • Experience working with C-level executives and cross-functionally across all levels of management.
  • Experience managing agreements or partnerships.


Preferred qualifications:

  • Experience working in a dynamic, ever-changing, and collaborative environment.
  • Ability to identify potential business opportunities, assess financial/business benefit, structure agreements, and discuss terms with strategic partners.
  • Excellent communication and influencing skills.

About the job

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

  • Collaborate and consult with agencies with the goal of extending relationships, increasing our customer, agency base, and optimizing their advertising investment.
  • Deliver consistently against strategic goals on new and existing business, while prioritizing and delivering an excellent business experience to Google's managed agency partners.
  • Build compelling, data-driven long-term agency plans leveraging market insights and research. Synchronize agency plans with our agency pod and internal cross-functional teams to further develop our agencies.
  • Be a trusted thought partner for executives and to specific Account teams, including Media Planners and Buyers on strategic initiatives and agency-level planning.
  • Analyze data trends, customer performance, and develop strategic business plans, and prepare, conduct strategic pitches and business presentations.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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