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Google Workspace Renewals Sales Specialist, Western/Central

GoogleSan Francisco, CA, USA; Austin, TX, USA; +6 more; +5 more

This role may also be located in our Playa Vista, CA campus.

The application window will be open until at least Feb 7th, 2025. This opportunity will remain online based on business needs which may be before or after the specified date.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Austin, TX, USA; Boulder, CO, USA; Bellevue, WA, USA; Irvine, CA, USA; Los Angeles, CA, USA; Seattle, WA, USA.

Minimum qualifications:

  • Bachelor's degree or equivalent practical experience.
  • 7 years of experience in renewals, account management, sales, or a customer-facing role in the enterprise software or cloud space.
  • Ability to travel 15% of the time.

Preferred qualifications:

  • Experience securing and growing customer bases, carrying and exceeding strategic business goals in a sales role.
  • Experience prioritizing, planning, and organizing solution-based sales activity within complex business cycles.
  • Experience building and maintaining long-term executive relationships, ensuring customer success, adoption and expansion.
  • Experience working cross-functionally, including account teams, technical leads, procurement, and legal, to inventory software estate, build business cases for transformation and implementation plans, and close large, complex deals.
  • Experience with quota carrying technology sales with exposure to renewals, account management, or equivalent customer-facing role.
  • Knowledge of market trends, products, and solutions in Cloud and Productivity and Collaboration.

About the job

As a Google Workspace Sales Specialist focused on renewals and expansion sales, you will help us grow our Workspace business by maintaining and growing relationships with our existing customer base. In this role, you will work with customers to deliver true business value, demonstrate product functionality, and provide a comprehensive overview of key business use cases. You will accelerate Google Workspace business growth by engaging with our clients, building internal/external alignment, and successfully manage opportunities in an overlay model to the Field Sales organization. In addition, you will also prospect, qualify, develop, and facilitate Google Workspace opportunities for growth through Cloud-driven business transformation. You'll build a pipeline and work with account teams to create customer solutions and drive agreements. You will lead day-to-day relationships with external customer stakeholders, leading with empathy, while identifying innovative ways to multiply your impact and the impact of the team as a whole.

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range for this full-time position is $93,500-$138,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Manage a complex book of business and grow revenue through the renewal and expansion of Workspace Productivity and Collaboration solutions with emphasis on direct customer engagement and in collaboration with Cloud sales counterparts.
  • Manage a portfolio of customer renewals, ensuring on-time customer retention and growth targets are hit. Develop and own the go-to-market plan to grow the business in key areas, including revenue, product adoption, a scaled customer engagement strategy, and internal process improvement.
  • Understand end-to-end processes impacting the Workspace renewal and expansion operation, and support the relevant stakeholders driving these efforts. Serve as the subject matter expert to the Field organization and cross-functional teams, sharing best practices and improving product and market knowledge and skills.
  • Maintain and grow relationships with customers, actively influencing long-term strategic direction and establishing yourself as a trusted advisor. 

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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