Publisher Technical Product Expert, gTech Ads Sellside
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 3 years of experience troubleshooting technical issues for internal/external partners or customers.
- Experience in system design or reading code (e.g., Java, C++, Python).
- Experience in internet technologies such as XML, CSS, HTML, HTML5, JavaScript, video streaming, and web servers.
- Ability to participate in after-hours on-call rotation.
Preferred qualifications:
- Experience with Google AdMob, Google Ad Manager, or business generation products.
- Experience with agencies, network bidding, DSPs, and relevant fields.
- Ability to lead cross-functional initiatives and collaborate with colleagues in a variety of roles.
- Ability to manage crisis issues and communications.
- Excellent troubleshooting, problem-solving, and communication skills, with the ability to articulate intricate problems to both technical and non-technical audiences.
About the job
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Own end-to-end product bug escalation, triage, and prioritization.
- Manage communications for mission-critical product issues impacting regional services and sales teams.
- Provide technical support and build long-term relationships with internal platform display and business generation teams.
- Troubleshoot, escalate, and drive product issues to resolution.
- Collaborate with Engineering and technical groups to enhance products and proactively prevent customer issues.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.