Delivery Manager, Global Services Delivery, Google Cloud
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Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 7 years of experience in system designing and implementing enterprise architectures for data platforms
- Experience in program management in environments using Waterfall, Agile and hybrid methodologies.
- Experience managing teams.
- Ability to read code (e.g., Python, Java, etc.) and guide team on implementing coding standards and best practices
Preferred qualifications:
- Master's degree in Computer Science or in a relevant field.
- 10 years of experience in technical project management or a customer-facing role.
- Experience in planning and delivering cloud solutions in Public Cloud - preferably Google Cloud Platform - or hybrid environments.
- Experience in account management, client service, or management consulting, and working with channel partners, systems integrators, and third-party teams to deliver successful cloud centric solutions.
- Ability to communicate in English fluently to support client relationship management in this region.
About the job
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
As a Delivery Manager, you will work directly with Google’s most strategic customers and various stakeholders in Google Cloud to shape up transformation programs. You will provide thought leadership, delivery management, and consulting to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via Google Cloud Platform (GCP). You will also work with cross-functional and cross-regional Global Services Delivery (GSD) teams in establishing synergies around delivery consistency and asset development. In addition, you will be managing a team of architects and consultants who will be part of GCP engagements pre-sales and delivery.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Manage a portfolio of programs spanning data, infrastructure and app modernization services.
- Provide oversight and coordination of GCP programs at engagements, including management of benefit realization and the coordination of new capabilities to enable effective change and deliver projected benefits.
- Manage communications with all stakeholders (technical and business), providing transparency across the engagement, visibility of progress against desired outcomes, and timely updates ensuring ‘no surprises’.
- Build a high performing delivery team, across functions/locations; breaking down large, complex problems into manageable chunks; enabling delivery by creating clarity from ambiguity, structuring/sequencing to maximize value and remaining open minded to pivot if needed.
- Define criteria for control and management of deliveries/engagements, advocate delivery and process excellence, seek and implement continuous improvements.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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