Product Manager II, Horizontal Assistant Quality Excellence
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in product management or a related technical role.
- 2 years of experience taking technical products from conception to launch.
- Experience with Large Language Models (LLMs), agentive, or natural language systems.
- Experience with user-centric success metrics and measurement.
Preferred qualifications:
- Master's degree in a technology or business related field.
- Experience developing or enhancing consumer products.
- Track record of success improving critical product success metrics.
- Understanding of diagnostics for complex systems.
About the job
At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.
In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.
One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.
The Horizontal Assistant Quality (HAiQu) Excellence team works with our partners in Home, Health, Assistant, Auto, and TV to ensure that we are listening to what our users tell us can be improved about our products. We develop features, platforms, and processes to make it easier for our teams to identify the sources of issues and opportunities for improvement and address them efficiently. Our work has high visibility and high impact across insights, actionability, horizontal improvements, and measurement. Our team is responsible for overall Home product quality efforts spanning several Google products.
In this role, you will define our approach to quality across the Home product portfolio, starting with Assistant and extending to the Google Home App and associated devices and services.
The US base salary range for this full-time position is $156,000-$229,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Responsibilities
- Define requirements for core components of the HAiQu platform across user feedback, defect definition, root cause isolation, and resolution.
- Influence the roadmap for the HaiQu platform and the Home product portfolio that relies on it.
- Prioritize development work and metrics development across the Home product portfolio.
- Establish partnerships across Google to collaboratively improve quality.
- Partner with Engineering and Technical Program Manager teams to contribute to HAiQu operational mechanics.
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