Customer Engineer II, Data Analytics, Google Cloud
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This role may also be located in our Playa Vista, CA campus.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Francisco, CA, USA; Irvine, CA, USA; Los Angeles, CA, USA; San Diego, CA, USA.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 6 years of experience with cloud native architecture in a customer-facing or support role.
- Experience with Big Data technologies or concepts (e.g., analytics warehousing, data processing, data transformation, data governance, data migrations, ETL, ELT, SQL, NoSQL, performance or scalability optimizations, or batch versus streaming).
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Experience with architecture design, implementing, tuning, schema design and query optimization of scalable and distributed systems.
- Experience with developing data warehousing, data lakes, batch/real-time event processing, streaming, data processing, data migrations, data visualization tools, and data governance on cloud native architectures.
- Experience in technical sales or consulting in cloud computing, data analytics, or Big Data.
- Experience with aspects of cloud computing (e.g., infrastructure, storage, platforms and data), as well as the cloud market, competitive dynamics, and customer buying behavior.
- Experience in understanding customer requirements with the ability to break down requirements and design technical architectures.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a data analytics subject matter expert to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to database migrations, data back ends, and of the data life-cycle. You will engage with customers to understand business and technical requirements, and present practical and useful solutions on Google Cloud.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $122,000-$180,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer objections, and develop the strategy to resolve technical blockers.
- Share data analytics knowledge to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partner with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Identify business and technical requirements, conduct full technical discovery, and architect client solutions to meet gathered requirements.
- Work with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
- Prepare and deliver business messaging in an effort to highlight the Google Cloud value proposition using techniques such as whiteboard and slide presentations, product demonstrations, white papers, and RFI responses.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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