Partner Engineer, Collaboration and Contact Center, Public Sector
- linkCopy link
- emailEmail a friend
This role may also be located in our Playa Vista, CA campus.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Experience designing and building architectures and migrating workloads to cloud environments.
- Experience with device management concepts, such as API and marketplace integrations for collaboration suites, migration or change management approaches, or no-code and workflow automation services.
Preferred qualifications:
- Experience building business partnerships with partners and customers in an architecture or solution delivery role.
- Experience with assistive AI agents in a public sector context.
- Experience managing multiple stakeholders, and working cross-functionally, in a collaborative, fluid environment.
- Experience with, deployment and architecture considerations to public agencies or regulated industries
- Experience conducting partner Chief Technology Officer (CTO)/technical engagements with excellent communication skills.
- Knowledge of change management strategies in an information technology context.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
In this role, you will work closely with Partner Development Managers, Field Sales teams, and the GPS Professional Services Organization (PSO) to grow and support the Google Cloud and Google Workspace partner ecosystem. You will also be responsible for developing and managing Google Workspace delivery partners and Google Customer Engagement Suite (CCAI) delivery partners. You will contribute to customer adoption of Google Cloud and Google Workspace by elevating our partners technical expertise, assist Customer Engineers in securing the Technical Win in the opportunity business-cycle, and work with partners to develop repeatable solutions for public sector use-cases.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Responsibilities
- Enable partners in prototyping and demonstrating product integrations and guiding customers through assessments of the existing legacy application environments. Support partners developing solutions, ensuring the best use of Google Cloud.
- Recommend and review integration strategies, enterprise architectures, platforms and application infrastructure required to implement complete solutions on Google Cloud.
- Work with Partner Managers and Partner Engineers (PEs) to identify, recruit, and enable partners that can deliver innovative and complete solutions to our customers. Support monthly and quarterly events with partners in the Public Sector Partner Badging Program for Work Transformation and Customer Engagement Suite.
- Collaborate with partners to develop Google Cloud-specific solution documentation, joint technical articles, webinars, whitepapers, and demos with ISV products.
- Scale customer wins through partners by promoting the partner with account teams and developing relationships.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.