Senior Account Manager, Small and Medium Businesses Sales
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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in advertising sales, marketing, consulting, or media.
- Experience in business development, client relationships and servicing, and consultative promoting.
Preferred qualifications:
- Experience managing multiple accounts simultaneously while paying attention to details.
- Ability to multitask and grow in a rapidly changing environment.
- Excellent problem-solving, creative thinking, and investigative skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Senior Account Manager, you will identify, strategize, and grow customers within a segment of the Google Customer Solutions ecosystem. You will collaborate with clients to devise strategies to accelerate growth across a portfolio and set them up for sustainable growth on our platforms.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Manage business growth pipeline and develop a strategy for sustained success. Survey customers, identify leads, and build sustainable relationships.
- Build compelling, data-driven, long-term customers and agency plans to develop and deliver advertising solutions to optimize customers accounts, and contribute strategically to the growth and direction of Google’s products and services.
- Deliver on strategic goals, while prioritizing and delivering an excellent customer experience to Google's advertisers.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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