Customer Engineer, Strategic Accounts, Security, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience selling security consulting services.
- 10 years of experience in customer-facing roles with cloud native architecture and cybersecurity.
- Experience in cybersecurity technical solutions including SIEM/SOAR (EDR, XDR), threat intelligence (threat detection, malware intelligence, attack surface management), or cloud security (CSPM, CWPP, CNAPP, identity/access management).
- Experience with cloud identity/access management, network security, data security, regulatory compliance frameworks, creating security architectures, and engaging with/presenting to technical stakeholders and executive leaders.
- Ability to communicate in German fluently to communicate in this customer-facing role.
- Ability to travel up to 50% of the time.
Preferred qualifications:
- Certification in the Cloud or Security industry.
- Experience in implementing security solutions for enterprises (e.g., SIEM/SOAR, threat detection and hunting, malware intelligence, cloud security posture management, or identity and access management systems).
- Knowledge of product and solution market trends in the cybersecurity industry (e.g., ransomware, attack frameworks, zero trust, etc.).
- Experience in any of these market sectors: Financial Services Industry, Manufacturing, Retail.
- Ability to speak publicly and deliver technical presentations.
- Excellent problem-solving, communication, and presentation skills.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams as a Security and Compliance subject matter expert to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business challenges, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks related to technical security and compliance. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and persuasively present practical and useful solutions on Google Cloud. You will partner with internal engineering stakeholders to improve products and build solutions.
You will be a part of a diverse team of fellow Googlers working in an environment of respect and inclusion where we promote equal opportunities to succeed.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with all Google Cloud Security products to demonstrate and validate solution benefits in customer and partner environments.
- Support Google Cloud Security opportunities and relationships, own technical aspects of solutions, deliver technical presentations, product and solution briefings, proofs-of-concepts and demos to customers, partners, and stakeholders.
- Prepare and deliver product messaging in an effort to highlight our solutions value proposition using techniques including presentations, product demonstrations, white papers, trial management, and response documents.
- Travel to customer sites, conferences, and other related events where applicable.
- Work with Security Sales and Google Cloud teams to identify and qualify business opportunities, understand customer technical and compliance objections, and develop strategies to resolve technical blockers.
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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