Policy Enforcement Manager, Youtube Partner Program
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in data analytics, Trust and Safety, policy, cybersecurity, or related fields.
Preferred qualifications:
- Experience in driving cross-functional projects.
- Experience with SQL.
- Ability to thrive in ambiguity.
- Excellent communication skills.
- Excellent technical and problem solving skills.
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.In this role, you will help to implement and enforce Youtube Partner Program (YPP) policies across the channels. You will work cross-functionally across Scaled Abuse, Ads Policy, Business generation, Product, and Policy Development to develop and operationalise policies that minimize brand risk to the platform and are scalable and clearly communicated to creators. You will think through the tests of policy areas (e.g., Hate, Misinformation, Adult) while developing processes and guidelines that are consistent and resilient. You will review graphic, controversial, and offensive video content in line with YouTube’s Community Guidelines.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Demonstrate an understanding of how our YPP policies impact YouTube users, platform changes and new product launches, daily content review in line with YouTube's YPP policies across various workflows. This may include exposure to graphic, controversial and sometimes offensive content.
- Manage policy enforcement escalations and developing new enforcement guidelines for YPP, delivering training to reviewers and providing expert enforcement advice on grey policy areas.
- Work with Engineer and Product to support tooling improvements (e.g., Build detection and enforcement tooling) across YPP workflows.
- Develop new YPP policies, updating Enforcement Guidelines, and working with the team for scaling Temporary, Vendor, or Contractor operations with quality.
- Manage escalations while ensuring quality enforcement and clear communication with cross-functional stakeholders.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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