Delivery Executive, Google Cloud Professional Services
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Minimum qualifications:
- Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 15 years of consulting experience driving business transformation and technology strategy.
- Experience in program management in environments using Waterfall, Agile, and hybrid methodologies.
- Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
Preferred qualifications:
- Experience managing products and technologies in Cloud or SaaS technology.
- Experience in developing cloud business cases and Total Cost of Ownership (TCO) analysis aligning technology costs to business value metrics.
- Experience in application or workload migration to public cloud providers.
- Experience working with channel partners, systems integrators, and third-party teams to deliver successful cloud-centric solutions.
- Experience in account management, client service, or management consulting.
- Ability to communicate in English and Italian fluently in order to communicate in this customer-facing role.
About the job
The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners.
As a Delivery Executive, you will work with Google’s tactical customers on multi-year transformational engagements promoted by Google’s Cloud Platform (GCP) to drive business value for customers. You will provide thought leadership, delivery management, consulting to customer engagements while working with Google's cross-functional executives and key technical leaders to oversee the planning and deployment of solutions via GCP. You will also work with key Google partners and the Global Delivery Center teams currently servicing key accounts.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Provide oversight and coordination of Google Cloud Platform (GCP) programs at engagements, including management of benefit realization and the coordination of new capabilities to enable change, and deliver projected benefits.
- Provide delivery leadership, developing customer relationships defining and aligning tactical delivery, business value OKRs, and shared delivery roadmaps.
- Manage communications with all stakeholders (technical and business), providing transparency across the engagement, visibility of progress against desired outcomes, and timely updates.
- Build a team across functions/locations, break down problems, enable delivery by creating clarity from ambiguity.
- Define criteria for control and management of deliveries/engagements, advocate delivery and process excellence, seek and implement continuous improvements.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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