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Service Engineering, Mobile Devices - Mexico City

GoogleMexico City, CDMX, Mexico
Please submit your resume in English - we can only consider applications submitted in this language.

Only applications of candidates with Mexican citizenship will be evaluated for this role in compliance with the provisions of Article 7 of the Federal Labor Law.

Minimum qualifications:

  • Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering or equivalent practical experience.
  • 8 years of experience in setting up manufacturing assembly processes or driving new product launches or assembly processes Refining within manufacturing operation.

Preferred qualifications:

  • Master's degree or PhD in Electrical, Mechanical, Industrial, Materials, or a related engineering field.
  • Experience in design for manufacturability and serviceability.
  • Excellent cross-functional engineering skills and experience leading a team.

About the job

Be part of a diverse team that pushes boundaries, developing custom silicon solutions that power the future of Google's direct-to-consumer products. You'll contribute to the innovation behind products loved by millions worldwide. Your expertise will shape the next generation of hardware experiences, delivering unparalleled performance, efficiency, and integration.

As a Service Engineering you will be responsible for the development and execution of service strategies for consumer products. You will work with cross-functional teams to ensure products are designed for manufacturability and serviceability, and develops and implements service processes that meet customer needs.

Responsibilities

  • Lead the technical development and execution of service strategies related to NPI product development of Consumer Hardware Engineer (HW) Service Operations.
  • Work with cross-functional teams to understand customers’ requirements and collaborate with cross-functional teams to guide products design for repairability and serviceability.
  • Track and report on Service Engineering metrics, such as refining the Service Requirement Definition (SRD) for product design and tracing scores for all products.
  • Identify and implement opportunities for NPI service improvement and setting product design for serviceability / repairability targets.
  • Stay up-to-date on industry trends and best in service engineering.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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