Vendor Operations Manager, Recruiting Partner Operations
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Minimum qualifications:
- Bachelor's degree in Supply Chain, Engineering, or equivalent practical experience.
- 8 years of experience in vendor operations, including governance and change management processes.
Preferred qualifications:
- 3 years of experience in project leadership, including organizational and execution skills.
- Experience with the RFP process, contract negotiation, and defining clear performance targets for vendors.
- Ability to prioritize effectively, manage multiple tasks in a fast-paced environment, and adapt to changing priorities.
- Excellent communication and presentation skills, with the ability to effectively articulate project details from business, process and technical perspectives, and interact with senior leadership.
- Strong program management skills and a demonstrated ability to work collaboratively within teams.
About the job
The team's focus is to streamline and enhance the effectiveness of how Google works with external recruiting vendors.
In this role, you will use operational accuracy, data analysis, and relationship-building to optimize vendor performance.
Responsibilities
- Oversee vendor adherence to agreed-upon Service-level agreement (SLAs), performance metrics, and quality standards. Implement strategies to continually elevate vendor productivity and efficiency.
- Manage transitions, process improvements, and technology updates within vendor operations.
- Build strong relationships with Recruiting stakeholders. Understand their priorities, communicate vendor progress, and proactively align vendor capabilities with business needs.
- Analyze performance data to pinpoint improvement areas, translate findings into actionable insights, and effectively communicate solutions to stakeholders.
- Conduct regular business reviews to identify gaps, lead root cause analysis, and ensure vendors execute improvement plans.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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