Program Manager, Google Cloud Platform Support Experience
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 3 years of experience in program or project management.
Preferred qualifications:
- Experience working with SQL, connecting and summarizing large and diverse datasets, with an ability to articulate complex findings and recommendations in a structured and clear manner to a diverse audience.
- Experience with research, experimentation, A/B tests, working with large datasets, statistical analysis methods and tools, or maintaining data pipelines.
- Experience using Google Cloud Platform products.
- Experience in program management, prioritization and delivery in a fast-paced environment with minimal direction and a bias to action.
About the job
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Advocate for our customers through the data, and use your insight and creativity to drive our product roadmap and bring its initiatives all the way to implementation.
- Be the owner of our data and insights platform and design, create and maintain reusable datasets with appropriate architecture to agree with high data complexity.
- Apply expertise in quantitative analysis and data mining to create insight into problems our customers are trying to solve and to engage with our product.
- See beyond the numbers to weave stories that rally the team around the same understanding of the roadblocks on our mission, and act as thought partner to translate opportunities into solutions and drive our product roadmap.
- Prioritize projects and manage stakeholders to take them through to A/B test and final rollout stage.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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