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UX Writer and Content Designer, YouTube

YouTubeBengaluru, Karnataka, India

Minimum qualifications:

  • Bachelor's degree in English, Journalism, Communication, Literature, Business, Marketing, a related field, or equivalent practical experience.
  • 4 years of experience in writing, editorial, marketing, UX writing, content design, or related, as well as leading content strategy projects.
  • Experience writing and designing User Interface (UI) for products.

Preferred qualifications:

  • 3 years of experience interacting with executive leadership.
  • 2 years of writing, editorial, marketing, or UX writing experience in an agency setting.
  • 2 years of experience working in a cross-functional technology organization.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

As a UX Content Designer, you will join our growing Creator Support UX team in Bangalore, India. By following UX Content Design best practices, you will play a critical role in developing external-facing products that help creators find answers, access information, or resolve issues independently.

You will possess experience in Conversation or Dialogue Design, as well as working with AI. An essential aspect of this role is the ability to quickly develop expertise in these areas. Additionally, you will be part of YouTube's broader, centralized Content Design team. The team is embedded in their respective product areas, fostering close collaboration with cross-functional teams, gaining domain expertise, and working in a focused, impactful manner.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

  • Understand and advocate for all UX functions as essential to the product life-cycle. 
  • Drive the development of UX writing and content design solutions to users, products, and business problems.
  • Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, idea, mission, or principles.
  • Lead the establishment and improvement of holistic UX writing and content design processes, systems, frameworks, or patterns across multiple teams or products.
  • Influence the development of priorities across projects to balance efforts in alignment with project goals.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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