Policy Enforcement Manager, Misinformation, YouTube
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 7 years of experience in policy enforcement, content operations, content moderation, policy creation, program management, operations management, process design, risk, account security, compliance or consulting.
Preferred qualifications:
- Experience in SQL, building dashboards, data collection/transformation, and visualization/dashboards.
- Experience working in Trust and Safety, Fraud, Risk Assessment capacity within a technical company.
- Ability to influence cross-functionally at various levels.
- Excellent communication and presentation skills (written and verbal).
About the job
Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.As a Policy Enforcement Manager, you will work with a global team from Policy, Enforcement, Product, Engineering, Tools, Legal and other teams to prevent violative content from appearing on the site. With tools and technology, you will evaluate abuse trends and quality within vendor operations, and develop creative solutions to address quality, workflows and processes. You will review decisions about the appropriateness of different content, including considerations of cultural and political sensitivities. You may also be asked to work on call on weekends on a rotational basis if needed.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.
Responsibilities
- Enforce YouTube’s misinformation content policies and ensure high quality policy enforcement.
- Oversee YouTube’s Deceptive Practices workflow including tooling improvements and scaled workflow optimization.
- Work closely with cross-functional stakeholders on misinformation issues and clearly communicate initiatives to the broader organization, including local teams.
- Execute elections integrity strategy across YouTube in close partnership with Legal, Product, Engineering, Intel, Google Trust and Safety and YouTube Trust and Safety Content Policy.
- Manage escalations in the misinformation space while ensuring high quality enforcement and clear communication with cross-functional stakeholders.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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