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Data Center Technician (English, French)

GoogleMontreal, QC, Canada

This role is not eligible for immigration sponsorship. 

It is a requirement of the position that you obtain or currently hold a valid Reliability Status screening from the Government of Canada. Please note that information provided to the Canadian Government in connection with the screening is not affiliated/shared with Google. Evidence of the completed screening will be required to be provided directly by you to Google upon the start of your employment, and will not otherwise be shared with Google by the Government of Canada. The level of security screening required may change during employment to meet Google’s current business needs. Failure to obtain or maintain the appropriate clearance or customer screening requirements will make you ineligible for the position, which may result in the frustration of your employment and action up to and including termination.

Minimum qualifications:

  • Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
  • Experience with hardware and operating systems (e.g., Linux), and networking protocols.
  • Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  • Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.
  • Ability to communicate in English and French fluently to support client relationship management in this region.

Preferred qualifications:

  • Bachelor's degree or equivalent practical experience.
  • Completion of the online Google IT Support Professional Certificate program.
  • 4 years of experience in maintenance and monitoring of server systems.
  • Experience in project management and leadership.
  • Experience working within a data center or network operation center environment.
  • Ability to collaborate and partner with teams to overcome tests, and to adapt changes in a dynamic work environment.

About the job

Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As an Operations Technician, you'll install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). You'll also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. You'll participate in or lead small project teams on larger installations and develop project contingency plans. A typical day involves manual movement and installation of racks, and while it can sometimes be physically demanding, you are excited to work with infrastructure that is at the cutting-edge of computer technology.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our software developers, developers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

Responsibilities

  • Deploy and operate new data center infrastructure across projects or functions.
  • Report issues and follow data center procedures to troubleshoot and diagnose straightforward issues with equipment or infrastructure as they arise, and applying the resources needed to resolve identified issues.
  • Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  • Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
  • Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
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