Localization Program Manager
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Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 8 years of experience in a project management and a customer-facing, consulting or customer support operations role.
Preferred qualifications:
- Experience with localization operations and strategy, localization program management, or experience in internationalization.
- Experience in leadership problem-solving, combined with excellent business judgment and an ability to present to decision makers in a clear and compelling manner.
- Experience working internationally or in other languages, with an interest in other cultures.
- Ability to operate separately in a fast-paced, ambiguous, and global environment with proven success in project management, execution and multitasking in business process improvement and project management.
- Excellent communication skills and experience in influencing/communicating with multiple stakeholders at all levels of management.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
As a Program Manager, you are a business leader, helping Google's ideas and products look, feel and sound natural to users across the globe. Whether you're on a consumer product (like Gmail, Search, Maps, Android, Play, YouTube) or a business product (AdWords, AdSense, DoubleClick, Analytics), you are in charge of driving the localization process to ensure successful launches across the globe. Your projects often span offices, time zones and hemispheres, and it's your role to keep all the players coordinated on project progress and deadlines. Using your influencing and relationship-building skills, you provide strategic insight to cross-functional teams and leadership to drive Google’s product expansion globally. You will work with Googlers from Engineering, Product, Marketing, and Finance, to name just a few.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
The US base salary range for this full-time position is $132,000-$196,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Responsibilities
- Building relationships with product teams, educating them on localization processes, and advocating for global users.
- Monitor and optimize localization services, identify areas for improvement and new opportunities.
- Manage localization budgets, collaborate with stakeholders on annual planning and cost optimization.
- Develop and implement a localization goal and strategy, including identifying new business opportunities.
- Lead the localization of Google products, overseeing project delivery, cost, and quality, and managing vendor execution.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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