Policy Specialist, Legal Content Policy and Standards (Mandarin, English)
- linkCopy link
- emailEmail a friend
Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience in a policy, legal, regulatory environment, content review, Trust and Safety, or technology environment.
- Ability to communicate in Mandarin/Chinese and English fluently in order to review content in these languages.
- Ability to work non-standard, on-call rotation work hours, including weekends.
Preferred qualifications:
- Experience in technology industry business areas such as trust and safety or legal.
- Knowledge of the technology sector, its trends, and key policy issues affecting the internet (e.g., intellectual property, free expression, online safety).
- Knowledge of the socio-political landscape and current events in Greater China and Singapore regions.
- Excellent problem-solving and critical thinking skills with attention to detail in an ever-changing environment.
- Excellent project management and communication skills, including with cross-functional partners.
About the job
Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.
At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A diverse team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.
Responsibilities
- Identify and analyze content moderation trends and key policy issues affecting the Internet in the APAC/Greater China and Singapore region. Lead discussions with cross-functional stakeholders on emerging regulations and its implications on legal removals landscape at Google.
- Manage content operations and drive escalations of sensitive government requests by liaising with Product, Policy, Enforcement, Communications, and Legal teams. Balance various legal considerations in order to effectively resolve issues.
- Develop and launch scalable policies and guidelines for managing large volumes of requests, based on different regional trends and legal issues.
- Participate in the on-call rotation schedule to manage high priority escalations that may occur outside of standard non work hours including weekends/holidays.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.