Client Experience Specialist, YouTube, gTech Ads Media Solutions (Italian)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
- 1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
- Ability to communicate in English and Italian fluently to support client relationship management in this region.
Preferred qualifications:
- Experience in campaign management for Google Ads (e.g., Search and YouTube) or DV360.
- Ability to take ownership of accounts, deliverables, and Key Performance Indicators (KPIs).
- Ability to process large data sets and identify patterns of significance.
- Excellent project management skills, with the ability to oversee multiple simultaneous solutions supported by internal teams.
About the job
In this role, you will develop solutions, tools and services to improve our products and enhance the experience of customers. You will ensure our customers get the best Return on Investment (ROI) from their investments within Google and remain committed to being a trusted partner for our customers.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Develop and apply knowledge of the market, industry, products, and tools in preparation to offer the best solution for our clients business issues.
- Drive client’s business objectives and work with them to lead the conversation on media strategy to drive performance and the right investment.
- Work with cross-site and cross-functional teams to drive short and long-term account growth.
- Drive conversations on measurement and attribution of YouTube or DV360 media.
- Manage a book of business, work across the business cycle within country teams (e.g., plan, pitch, implement, and optimize).
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If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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