Senior Account Representative (English, Portuguese)
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role, or 3 years of experience with an advanced degree.
- Experience working with advertisers, agencies, or clients.
- Ability to communicate in English and Portuguese fluently in order to communicate in this customer-facing sales role.
Preferred qualifications:
- Experience in the ad tech market as either a seller or a user and experience in the use of programmatic ad buying tools.
- Experience using a strategic and analytical sales approach to build customer relationships.
- Ability to manage multiple ad hoc requests simultaneously.
- Excellent organizational, analytical, influencing and presentation skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Our Large Customer Sales teams partner closely with many of the world’s biggest advertisers and agencies to develop digital solutions that build businesses and brands. We enjoy a bird’s eye view on the massive transformation occurring as advertising shifts to mobile and online platforms. We're uniquely situated to help shape how companies grow their businesses in the digital age. We advise clients on Google's broad range of products across search, video and mobile to help them connect instantly and seamlessly with their audiences.
Responsibilities
- Manage relationships across accounts, develop a thorough understanding of their business needs and challenges.
- Leverage client management, industry, and product expertise to understand customer strategic and tactical objectives.
- Partner with cross-functional teams including Large Customer Sales (LCS) Sectors, Product Management, Engineering, and Technical Support to drive customer communications, feature prioritization, and issue resolution to enable client success.
- Use key optimization levers like automation and attribution, to drive performance against clients desired customer business outcomes.
- Act as the ultimate point of escalation for the resolution of client issues, from analysis and research to coordination of resources.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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