Product Technology Manager, Google Shopping, APIs
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Minimum qualifications:
- Bachelor’s degree in Engineering, Computer Science, a related field, or equivalent practical experience.
- 3 years of experience working with client-side web technologies (e.g., HTML, CSS, JavaScript, or HTTP).
- 3 years of experience coding with one or more programming languages (e.g., Java, C/C++, Python).
- Experience in technical troubleshooting, and managing internal/external partners or customers.
Preferred qualifications:
- Master’s degree in Engineering, Computer Science, Business, or a related field.
- Experience working with database technologies (e.g., SQL, NoSQL).
- Experience in an investigative role such as business intelligence, problem-solving or statistics.
- Experience identifying business needs, defining, and building technical solutions to address business requirements in a startup environment.
- Experience working with the eCommerce or advertising industry.
- Experience planning and managing large-scale, technical projects and coordinating cross-functional project members to deliver quality results within the project deadlines with excellent relationship building, collaboration, consultation and influencing skills.
About the job
In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).
This role is in the gTech Users and Products (gUP) Shopping Partner Engineering team, focused on Google Business Profile and Google Merchant Center integrations, which power consumer experiences on Google Shopping and many other surfaces.
In this role, you will work with retail partnerships to achieve plans to grow the value merchants and users get from Google, while ensuring high data quality. You will collaborate with Engineering and Product teams to develop and improve Google’s products and tools and advocate the customer and partner experience for features and offering product and tools improvements backed by data-driven insights. You will partner with the Product Managers/Engineering team, Product Operations Managers and Global Sales and Partnerships teams to oversee the technical execution of Google's Commerce products from design and conceptualization to testing and deployment to drive customer/partner adoption and success.
Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.
To learn more about gTech, check out our video.
Responsibilities
- Guarantee the technical aspects of a customer/partner’s integration by providing technical guidance and necessary documentation.
- Provide technical subject matter expertise with partners for partner education, technical troubleshooting, and support within defined service level agreements.
- Work with Product Managers and Partner Operations Managers to define and prioritize new product features and tools requests required to improve processes and performance.
- Identify, drive, and optimize growth for new business opportunities by leveraging data and Google technologies, and improve product feature offerings by providing partner feedback to internal cross-functional teams, including Product Management and Engineering.
- Perform implementation reviews, advocate for new product features, and ensure the prompt and proper resolution of technical issues and develop technical tools and documentation to expedite partner implementation, and improve operational scaling and product serviceability with Engineering.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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