UX Researcher, Foundation Services, Google Cloud
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 4 years of experience in an applied research setting, or similar.
- 2 years of experience applying qualitative and quantitative research methods, including interview sessions, literature review, concept testing, and survey analysis.
- 1 year of experience conducting foundational research.
Preferred qualifications:
- Master's or PhD degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
- 3 years of experience working with executive leadership (e.g., Director level and above).
- 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
- 1 year of experience in conducting research related to enterprise or cloud products.
- Proficiency in communicating user research findings with cross-functional partners to drive impact.
- Understanding of different research methods, including when and how to apply them during the product development process.
About the job
At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.
Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Developers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with developing and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.
As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and developers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.
The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.
In this role, you will work with Product Managers (PM), Developers, User Experience (UX), Partners teams across Google Cloud to create user-centered cross-platform application experiences for Google, customers, and partners.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Conduct separate research on multiple aspects of products and experiences.
- Collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments (A/B testing).
- Work with Designers, Product Managers, Developers and other User Experience Researcher (UXRs) to prioritize research opportunities in a rapidly changing environment.
- Understand and incorporate technical and business requirements into research.
- Advocate research findings to diverse audiences through written reports and in-person presentations.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.