EMEA Growth Consultant, AppDev, Google Customer Solutions
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in a technical project management or a customer-facing role.
Preferred qualifications:
- Experience consulting businesses to influence strategic changes in their resource and budget allocations, with the ability to communicate with external stakeholders and agency clients at all levels in both technical and business discussions.
- Familiarity with machine learning methodologies, including data cleansing, normalization, feature engineering, model training/validation and automation, and an understanding of statistical modeling and quantitative analysis techniques.
- Ability to analyze large datasets with the goal of delivering actionable insights.
- Excellent problem-solving, project management and investigative skills.
About the job
Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Partner with internal and external products, research, data and measurement teams to deliver full measurement solutions to customers.
- Own the measurement conversation and be comfortable leading client conversations and projects related to measurement.
- Advise Google clients and agencies on best practices for marketing analytics within the broader context of industry standards and options. Provide ongoing customer consultation on how to implement best practices.
- Scale measurement impacts internally by upskilling AppDev business growth managers with investigative skills.
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