Customer Engineer III, Application Modernization, Google Cloud
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture and development methodologies (e.g., modernizing legacy applications and application performance profiling and tuning) in a customer-facing or support role.
- Experience with architectural design patterns, platform engineering (e.g., Infrastructure-as-Code, automation, image management or repository management), virtualization deployments, container deployments, application security, or networking.
- Experience in engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Experience with developing architectures using Application programming interface (API) management, microservice frameworks, and Platform-as-a-Service (PaaS).
- Experience in networking, virtualization, open protocols, application acceleration, Virtual Private Networks (VPNs) and their application to PaaS and Infrastructure as a Service (IaaS) technologies, routing and firewalls, and logging and monitoring of hybrid-cloud workloads.
- Experience with Cloud native software development, methodologies, and tools within application development/deployment stages including Cloud Continuous Integration/Continuous Deployment (CI/CD) (e.g., Jenkins, Spinnaker, Concourse).
- Experience with software development lifecycle.
- Ability to address application security patterns with web application security, service mesh and mobile security.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.In this role, you will partner with technical Business teams as an enterprise hybrid cloud subject matter expert to differentiate Google Cloud to our customers. You will help customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business tests, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present solutions on Google Cloud. You will have experience with data center environments as it relates to modernization, and cloud-native architecture. You will also be experienced with cloud application architectures, networking, microservices, and container orchestrators.Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
- Share in-depth infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, supporting bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions impacting customer adoption to Google Cloud.
- Guide customers through assessments of their legacy application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
- Structure and execute prototyping workshops to verify proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
- Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.
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