Growth Consultant, Google Customer Solutions (English, Mandarin)
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in strategy consulting, consultative sales, business media measurement/analytics, financial analysis or engineering.
- Ability to communicate in English and Mandarin fluently to work with clients in the Greater China market.
Preferred qualifications:
- Experience working cross-functionally, communicating clearly and presenting to executive leadership.
- Experience in project/program management.
- Familiarity with the advertising industry and technologies.
- Ability to work separately and to manage multiple projects at the same time.
- Ability to use SQL and others to analyze large datasets with the goal of delivering actionable insights.
- Excellent problem-discovery, problem-solving, analysis, and communication skills, with the ability to absorb technical concepts and effectively communicate them to a non-technical audience.
About the job
Businesses of all shapes and sizes rely on Google’s unparalleled
advertising solutions to help them grow in today's dynamic marketing
environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.
In this role, you will work on apps and games in APAC to help them optimize their user acquisition strategy with Google Ads. You will deliver client engagements on data measurement and investigative consulting projects. You will drive good measurement with advertisers by designing tests and conducting research to help clients understand and improve the effectiveness of their advertising across digital platforms and media. You will lead hypothesis-driven client analysis to surface actionable insights. You will also be working directly with the sales leadership team, global specialists and key cross-functional teams to help find new business opportunities for our business and customers and present those to leadership and influence their decision making. You will coordinate and execute growth projects at a regional and global level.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
- Deliver client measurement/analytical consulting (e.g., Predicted Lifetime Value (pLTV), incrementality) and implement tests (e.g., conversion/brand lift) to boost ad effectiveness and team's share of wallet.
- Collaborate with cross-functional teams (sales, product, strategy) to find business opportunities, develop insights, present, and drive decisions.
- Build scalable solutions and measurement frameworks for application devevlopment sellers/customers to accelerate ad business on android, iOS and web.
- Develop deep experience in Google Ad products and customer infrastructure to architect technical solutions meeting customer needs.
- Train sellers, customers with industry and problem-solving thought leadership by monitoring trends, offering data-driven suggestions via tools/presentations for business initiatives.
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Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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