Staff UX Content Designer
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Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience in UX writing, content design, technical writing, editorial, marketing, or related and experience leading content strategy projects.
- Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).
Preferred qualifications:
- 8 years of writing, editorial, marketing, or UX writing experience in an agency setting.
- 7 years of experience interacting with executive leadership.
- 5 years of experience working in a cross-functional technology organization.
- Experience with prompt engineering, system prompt evaluation and conversational design.
- Experience working with generative AI.
About the job
In this role, you will be owning Content design outcomes for each, all the while zooming out to connect the dots making sure we are speaking with a unified and cohesive voice across all of Studio and YouTube. You will also focus on GenAI content, a critical content type for many of YouTube’s new and emerging capabilities and experiences. You will help define what great Artificial Intelligence (AI) content looks like, writing system prompts, creating standards and guidelines for AI-generated content and conversational experiences, and evaluating those system prompts to help us iterate and improve the output of our GenAI features. You will constantly learn new tools and capabilities as they develop, and as User Experience (UX) rapidly evolves into a GenAI future. You will also train others to create, evaluate, and modify AI content so that it sounds human, helpful, and always adhere to YouTube's voice and tone principles.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.Responsibilities
- Understand and advocate for all UX functions as essential to the product life-cycle.
- Drive the development of innovative UX writing and content design solutions to user, product, and business problems.
- Build alignment by collaborating with product managers, team members, and other cross-functional stakeholders (e.g., marketing, legal, engineering) to develop a product narrative, goal, mission, or principles.
- Help define what great GenAI content looks like for our users, including ideal model inputs, content formats, and style.
- Understand voice and tone principles, apply the right amount of formality and enthusiasm for different situations.
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