Customer Engineer III, SLED, Google Public Sector
- linkCopy link
- emailEmail a friend
In-office locations: Reston, VA, USA; Washington D.C., DC, USA.
Remote location(s): Maryland, USA; Virginia, USA.
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience as a technical sales engineer in a cloud computing environment or a customer-facing role.
- Experience engaging with, and presenting to, technical stakeholders and executive leaders.
Preferred qualifications:
- Master's degree in Computer Science or a related technical field.
- Experience with developing scalable architectures using API management, microservice frameworks, PaaS, container orchestration systems, or other applicable platforms.
- Experience with State Local Public Sector clients including state, county, local municipal agencies, and academic institutions.
- Knowledge of application security patterns including web application security, service mesh, and mobile security strategies.
- Ability to learn, understand, and work with emerging technologies, methodologies, and solutions in the Google Cloud/IT technology space.
About the job
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.
As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to our customers. You will help prospective and existing customers and partners understand the power of Google Cloud, develop creative cloud solutions and architectures to solve their business issues, engage in proofs of concepts, and troubleshoot any technical questions and roadblocks. You will use your expertise and presentation skills to engage with customers to understand their business and technical requirements, and present practical and useful solutions on Google Cloud.
Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions.
Responsibilities
- Work with the team to identify and qualify business opportunities, understand key customer technical objections, and develop the strategy to resolve technical blockers.
- Lead technical projects, technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and the coordination of supporting technical resources.
- Deliver product messaging for the Google Cloud Platform by using whiteboard and slide presentations, product demonstrations, white papers, trial management, and Request for Information (RFI) response documents.
- Drive recommendations on integration strategies, enterprise architectures, platforms, and application infrastructure to implement a complete solution providing best practice advice to customers to optimize Google Cloud platform effectiveness.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.