Senior Business Systems Analyst, Lead to Cash
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 8 years of experience designing and implementing sales and support systems.
- 8 years of experience building integrated systems throughout the entire lifecycle (e.g., analyze, design, build, test, implement, and support).
- 8 years of experience in technology sales and Customer Relationship Management (CRM) tool(s).
Preferred qualifications:
- Certification in Application Architect, System Architect, or Sales Cloud Consultant.
- 10 years of IT experience.
- 6 years of experience in a Salesforce Architect role.
- Experience with both Salesforce Configuration and Integration Design Patterns with strong understanding of Salesforce security, sharing rules, and governance best practices.
- Experience with data integration tools, ETL processes and data migration strategies, and excellent cross-functional collaboration, stakeholder management, and communication skills.
- Subject Matter expert in Salesforce Sales Cloud, with deep knowledge of one other area: CPQ, Billing, Service Cloud, Experience Cloud.
About the job
At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.
The Customer Apps & Platforms Enablement (CAPE) team specializes in critical domains (CRM, LMS, and CMS). These technologies are used by various teams across Google, playing a vital role in their daily operations. Our mission is to drive business growth by promoting the strategic adoption of cutting-edge customer technologies. We cultivate a dynamic and collaborative environment where every team member has the opportunity to make a substantial, meaningful impact. By joining CAPE, you will become an integral part of a team that contributes to the success of Google's customer-facing initiatives, helping shape the future of how we engage with our users and clients.
In this role, you will own the functional/technical vision/design of our end-to-end Lead-to-Cash process. You will translate complex business requirements from our Sales/Sales Operations and Finance teams into scalable, secure, and efficient solutions on the Salesforce platform. You'll provide technical leadership, define architectural standards, and ensure our Salesforce ecosystem supports our business generation and management goals.
Responsibilities
- Lead end-to-end technical architecture and design of Salesforce solutions across the entire Lead-to-Cash lifecycle, from lead generation and opportunity management to quoting (CPQ), contracting, and billing.
- Collaborate closely with business stakeholders, product owners, and engineering teams to understand business needs and translate them into clear, technically feasible solution designs.
- Recommend scalable and sustainable architectural solutions for complex sales processes, ensuring alignment with long-term CRM strategy and enterprise standards.
- Design robust data models and define the data architecture for sales-related objects, including strategies for data integration, migration, and quality governance.
- Architect secure and performant integration solutions between Salesforce Sales Cloud/CPQ and other enterprise systems such as ERPs, marketing automation platforms, and data warehouses. Stay abreast of Salesforce seasonal releases, evaluate impact and opportunities for the sales organization, and plan for the enablement of new features.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.