Country Process Owner, Googler Experience (English, Portuguese)
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Please submit your resume in English - we can only consider applications submitted in this language.
Minimum qualifications:
- Bachelor's degree in HR, Business or related field, or equivalent practical experience.
- 7 years of experience in a customer or client-facing role supporting HR/People processes and policies.
- 5 years of experience with operational initiatives.
- Experience in local legal and regulatory requirements for local HR practices and standards.
- Ability to communicate in Portuguese and English fluently to support client management in the region.
Preferred qualifications:
- Experience in Digital Transformation/HR Digitalization.
- Experience in human resources, people programs, or other people related roles.
- Experience in leading multiple priority projects in parallel and program managing projects.
- Experience with a data committed approach to selection making data analysis.
- Experience with Google sheets and AppsScript.
- Ability to work in an ambiguous environment and collaborate across multiple areas.
About the job
Google's known for our innovative technologies, products and services -- and for the people behind them. Whether you are making our staffing systems more efficient, planning for our growth, building relationships on college campuses or cultivating the next generation of computer scientists, you have an eye on the staffing needs of Google and the broader hiring landscape. You are focused on cultivating outstanding candidates for Google's long-term hiring needs, and work across a cross-functional and international group of staffing teams. You are both scrappy and resourceful, creative and driven -- and excited to share the magic of working at Google.
As a Country Process Owner, you will serve as a process designer for our hire-to-retire portfolio of activities and projects. You will be responsible for designing process and program improvements to address local business needs, design and plan the rollout of service changes, coordinate local vendors and work to develop and maintain resource documentation, including process mapping, training materials and management.
In this role, you will use exceptional problem solving, change management and process design skills. You will also take thoughtful risks, iterate quickly, and be ready to work side-by-side with an team of Googlers driving alignment across different functions.
Great just isn't good enough for our People Operations team (known elsewhere as "Human Resources"). We bring the world's most innovative people to Google and provide the programs that help them thrive. Whether recruiting the next Googler, refining our core programs, developing talent, or simply looking for ways to inject some more fun into the lives of our Googlers, we bring a data-driven approach that is reinventing the human resources field.
Responsibilities
- Design and optimize Brazil-specific processes to address business needs, improve efficiency, and reduce known risks.
- Design and execute operationally compliant processes that mitigates HR Compliance risks at a country level.
- Optimize existing processes to enable operational efficiency and scalability that delivers extraordinary experiences for Googlers.
- Manage initiatives that deliver end-to-end HR processes.
- Provide comprehensive documentation, data analysis, reporting, and presentation to align cross-functional stakeholders.
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Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
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