Customer Engineering Manager III, Practice, Google Cloud, Australia and New Zealand
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At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sydney NSW, Australia; Docklands VIC, Australia.Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 10 years of experience with cloud native architecture in a customer-facing or support role.
- Leadership experience (e.g., people management, team lead, mentorship, coaching).
- Experience with enterprise application (SAP, VMware, Oracle) technologies or concepts, cloud, and on-premise technologies.
- Experience leading technical conversations, demos, prototyping or workshops with customers.
- Experience driving the adoption of specialized workloads with executive and technical domain experts.
Preferred qualifications:
- Experience influencing cross-functional teams, customers, and partners to impact business goals, customer experience, and customer expansion.
- Experience as a pre-sales manager or technical customer-facing people manager within a professional services or sales engineering team.
- Experience with enterprise IT environment and requirements for enterprise applications including migration and modernization of compute, storage, data protection and governance to public cloud environments.
- Experience with SAP, VMware migration to Cloud.
- Thought leader in enterprise applications and IT environment, specialized in technical sales and strategizing around customer and industry solutions.
About the job
In this role, you will lead and deploy a team of enterprise applications sales specialists and subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. You will foster a culture of sales and technical excellence and understand the mechanics of architecture, delivery, and consumption within your specialized domain and Google Cloud’s products and solutions.
Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
Responsibilities
- Lead a team of enterprise applications sales specialists, focusing on pipeline creation, conversion, meeting and exceeding targets within the Australia and New Zealand (AuNZ) sub-region.
- Lead a team of practice customer engineers within the AuNZ sub-region, focusing on team culture, talent strategy, and skills development to deliver successful cloud transformations for customers and accelerate value realization.
- Foster customer partnership and provide thought leadership related to cloud, transformation, and highly specialized technical solutions in practice to drive technical wins.
- Partner with sales to define technical go-to-market strategies and delivery plans, focusing on advanced workload adoption and repeatable solution development.
- Balance technical leadership with operational excellence, lead workload and opportunity review meetings and provide insight into how to achieve a technical win and migration strategy, working directly with customers, partners, and prospects. Oversee domain-specific prototyping and proofs-of-concept.
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