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Logistics Operations Manager, Global Server Operations

GoogleThe Dalles, OR, USA

Minimum qualifications:

  • Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience.
  • 5 years of experience managing third-party logistics providers/vendors.
  • 5 years of experience in logistics and operations management.

Preferred qualifications:

  • Experience managing operations in multiple locations simultaneously.
  • Ability to be successful in operations management, problem-solving, third-party logistics vendor relationships, budget creation, and cost management.

About the job

As a Logistics Operations Manager, you will lead and manage all logistics operations required within the Google data center campuses and mini-clusters in North and South America. Standard services include receiving, shipping, quality control, rack movements, rack placement, tray assembly, cabling, spare parts management, decommissions, returns, and RMA's (Return Merchandise Authorizations).

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $105,000-$154,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

  • Own the day-to-day logistics operations management of multiple data center locations.
  • Create, lead, and support cross-functional company initiatives/projects.
  • Manage third-party logistics partners with associates on their teams dedicated to our account. Manage and monitor metrics for key performance indicators (KPIs), vendor performance scorecards, and development of business cases to support logistics process changes or improvements.
  • Manage quarterly budgets, invoice control, and capital improvement projects within the locations. Manage relationships with multiple internal customers at data centers.
  • Recognize improvement opportunities to the cost and/or quality of services to be provided. Be proactive in turning these thoughts into a documented business case, present the business case to the peers and management for approval, and provide ongoing project management.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

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