Strategy and Operations Associate, Global Business Applied AI
- linkCopy link
- emailEmail a friend
Minimum qualifications:
- Bachelor's degree or equivalent practical experience.
- 4 years of experience in support operations, or project management at a technology or media company.
Preferred qualifications:
- Experience planning and managing at the operational level.
- Ability to communicate with multiple stakeholders across businesses, leadership, and teams along with excellent communication skills.
About the job
The Go-to-Market Operations (GtM) team ensures Google's complex and ever-evolving Ads business runs smoothly. We are instrumental in setting go-to-market strategy, and ensuring flawless execution and operations against the strategy. We have teams embedded in each of the major Ads business areas as well as global teams that work across the business areas. Team members are analytical and strategic, with a pragmatic sense of how to get things done.Responsibilities
- Own strategic initiatives to resolve systemic operational friction and unify support solutions across internal sales tools.
- Resolve strategically across business incentives programs and internal systems to develop and implement the business support models.
- Analyze support data and drive operational excellence by identifying opportunities for process and workflow optimization, agent efficiency, and simplification of business support pathways.
- Build collaborative cross-functional stakeholder relationships to deliver support strategies and insights that drive improvements in sales tooling and operational workflows.
Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.
Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.
If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.
To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.